My husband and I looked for our first home for over two years. We weren't sure how much we could afford to spend or what suburb of Cleveland we wanted to live in, so we considered almost anything. Bob helped us to narrow our focus by listening to the amenities we knew we wanted in a home, a neighborhood, etc. It felt like we were talking to a family member because Bob always made us feel like he had our best interest at heart. When we finally found the home that we wanted to bid on, Bob's excellence in negotiation really shined, and we were able to comfortably purchase the home we fell in love with. You might imagine that as first-time home buyers, the process was intimidating. All that paperwork - what does it all mean? Well no doubt the process of buying a home can be scary, but Bob's knowledge as well as his integrity made it effortless. Bob communicated well and often. He was patient through the countless (and I mean countless) questions that we presented to him, and we felt like we were being taken care of from the very first time we met. These are just a few of the reasons that I recommend Bob Cugini without hesitation.